WONDER, ASK, DISCOVER

Payment & Safety: 

What forms of payment do you accept?

We accept all major credit and debit cards, including Visa, Mastercard and American Express, along with Shop Pay, Apple Pay and Google Pay at checkout.

Is my payment information secure?

Yes. All payments are processed through Shopify's secure checkout, which is fully encrypted and PCI compliant. We never store your card details.

Shipping:

How much does shipping cost?

Do you offer free shipping? 

Do you ship internationally?

How long does dispatch take? 

Order & Processing: 

Can I cancel my order? 

What if I want an item that is out of stock?

Can I change my delivery address after ordering? 

Returns & Refunds:

How do I return my order?

How do I exchange my order?

Do I have to pay for return postage? 

Can I return a sale item? 

Who pays for customs, duties & taxes? 

Are duties and taxes refunded if I return an item? 

Sizing & Fit:

How do I find my size? 

Do your sizes run true to size? 

Personal Shopping: 

Do you offer Personal Shopping appointments?